FAQ
Frequently Asked Questions
What are KumoForge products?
KumoForge designs and sells custom 3D printed novelty decorative sculptures and art pieces. All products are sold as novelty items only for decorative and artistic purposes. No functional components are included.
Are these functional items?
No. All KumoForge products are sold strictly as novelty decorative sculptures. No glass stem, bowl, or any functional component is included with any product. Our pieces are designed as art objects and desk accessories only.
What is the age requirement to purchase?
You must be 18 years of age or older to purchase from KumoForge. By placing an order you confirm that you are at least 18 years old and that purchasing this type of novelty item is legal in your jurisdiction.
Do you ship to all states?
We ship to the 48 contiguous United States only. We do not ship to Alaska (AK), Hawaii (HI), Alabama (AL), Mississippi (MS), Indiana (IN), Utah (UT), or Arkansas (AR). We do not ship internationally. If your shipping address is in one of these locations, your order will be cancelled and refunded.
Customers in Tennessee, Kansas, Kentucky, Texas, and Georgia should verify local regulations before purchasing.
What materials are used?
All KumoForge sculptures are 3D printed using high-quality PETG filament. Each piece is hand-finished and inspected before shipment. These are decorative novelty items only.
What are the shipping options?
We offer flat rate shipping at $8.99 per order. Orders totaling $80 or more qualify for free shipping. All orders ship in plain, discreet packaging.
How long does shipping take?
Standard orders typically ship within 2–4 business days. Transit time is generally 5–8 business days depending on your location.
Can I return or exchange my order?
All sales are final. If you receive a damaged item, contact us within 7 days of delivery with photos at KumoForge@gmail.com.
How do I contact KumoForge?
Email us at KumoForge@gmail.com or visit our contact page.